Contacts · Robopost Docs

Contacts

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A contact is a person or brand with their usernames on Instagram, X, TikTok and Pinterest. Save them once, then insert the right @handle in a post, or tag them in Instagram photos and videos, without looking the handle up again.

You need: the Manage Contacts right (or Admin) to manage contacts under Tools → Contacts.

Add a contact

  1. In the sidebar, open Tools → Contacts (Contacts).
  2. Click New Contact.
  3. Enter the Full Name (required) and any of Email, Instagram Handle, X Handle, TikTok Handle and Pinterest Handle.
  4. Click Create.

Type each username without the leading @: Robopost adds it when it inserts the handle. Copy the username from the person's profile page on each network, exactly as it appears there.

Mention a contact in a post

  1. In the composer, click Insert Contact (the @ button).
  2. In Insert a @handle, pick the contact, then pick the network in Select Handle.
  3. Click Confirm.

The @handle is added at the end of your text. Move it where you want it and keep a space before and after it, otherwise the network may not recognize it as a mention. Pick the handle for the network you're posting to: an Instagram handle may not exist on X.

Tag people in an Instagram photo or video

  1. Add the photo or video to the post and select an Instagram channel.
  2. Click the person icon on the photo or video.
  3. On a photo, click where the person appears and pick a contact in Select Contact, then Confirm. On a video, select the contacts to tag.

Robopost tags each contact's Instagram Handle. Tags work on Instagram posts and reels, not stories. If a handle is wrong, Instagram rejects the post with Wrong username used for tagging. Please verify your contacts. Fix the handle in the contact and post again.

Edit or delete a contact

On the Contacts page, click Edit on the contact's card, change the details and click Update. To delete it, open the card's ⋮ menu, choose Delete and confirm with Yes. Posts that already contain the handle keep it.

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