Contacts
On this page
A contact is a person or brand with their usernames on Instagram, X, TikTok and Pinterest. Save them once, then insert the right @handle in a post, or tag them in Instagram photos and videos, without looking the handle up again.
You need: the Manage Contacts right (or Admin) to manage contacts under Tools → Contacts.
Add a contact
- In the sidebar, open Tools → Contacts (Contacts).
- Click New Contact.
- Enter the Full Name (required) and any of Email, Instagram Handle, X Handle, TikTok Handle and Pinterest Handle.
- Click Create.
Type each username without the leading @: Robopost adds it when it inserts the handle. Copy the username
from the person's profile page on each network, exactly as it appears there.
Mention a contact in a post
- In the composer, click Insert Contact (the @ button).
- In Insert a @handle, pick the contact, then pick the network in Select Handle.
- Click Confirm.
The @handle is added at the end of your text. Move it where you want it and keep a space before and after it, otherwise the network may not recognize it as a mention. Pick the handle for the network you're posting to: an Instagram handle may not exist on X.
Tag people in an Instagram photo or video
- Add the photo or video to the post and select an Instagram channel.
- Click the person icon on the photo or video.
- On a photo, click where the person appears and pick a contact in Select Contact, then Confirm. On a video, select the contacts to tag.
Robopost tags each contact's Instagram Handle. Tags work on Instagram posts and reels, not stories. If a handle is wrong, Instagram rejects the post with Wrong username used for tagging. Please verify your contacts. Fix the handle in the contact and post again.
Edit or delete a contact
On the Contacts page, click Edit on the contact's card, change the details and click Update. To delete it, open the card's ⋮ menu, choose Delete and confirm with Yes. Posts that already contain the handle keep it.