Use your own domain · Robopost Docs
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Use your own domain

On this page

With your own domain, your clients open the app and log in at an address like app.youragency.com, with your logo on the login page, instead of on dash.robopost.app.

You need: the Agency plan or the Lifetime Deal Agency, the Admin or Manage Team Properties right on your agency team, and access to your domain's DNS settings.

Set up your domain

  1. At your domain registrar or DNS host, create a CNAME record for the domain you want to use, for example app.youragency.com, pointing to stackf.ovh. Save it.
  2. In Robopost, switch to your agency team. In the sidebar, under Account, click Team.
  3. Expand White labeling settings and click Setup custom domain.
  4. In Request Custom Domain, enter your domain, for example app.youragency.com, and click Confirm.

Robopost checks your CNAME record. When it's found, you see "Your request for domain … was registered successfully. Please allow 24H to take effect." The settings then show "Custom domain name requested. Please allow 24H to take effect."

When your domain is ready, White labeling settings shows Your Domain Name with a link to it.

Tip

Use a subdomain such as app. or social.. Most DNS providers don't allow a CNAME record on a root domain like youragency.com.

Why can't Robopost verify my domain?

"We couldn't verify your domain" means Robopost couldn't find a CNAME record for that domain pointing to stackf.ovh.

  • The record is new: DNS changes can take several hours to spread. Wait and click Confirm again.
  • The record is wrong: it must be a CNAME record, not an A record, and its target must be exactly stackf.ovh.
  • The domain is typed differently: enter only the domain name, without https:// or a path, and the same name you used in the DNS record.

What changes on your domain

  • The login page shows your software logo and no link to create an account.
  • Sign in with Google appears unless you turn off Allow Google sign-in on custom domain in White labeling settings.
  • Invitations you send from your agency team or its sub teams link to your domain.
  • People who log in there land in the team of yours they belong to.
  • Someone who creates an account on your domain without an invitation gets a new sub team of their own under your agency team, as its admin.
  • The documentation is available at /docs on your domain.

Change or remove your domain

Once you've requested a domain, the Setup custom domain button is gone. To change or remove the domain, contact support.

Short links use their own domain, set separately under Short URL Settings. See Short links.

Next

Brands and sub teams: create a workspace for each client.