> ## Documentation index
> Fetch the complete documentation index at: https://dash.robopost.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Plans and billing

Each team has its own plan. You pay by card through Stripe, monthly, yearly, or once for a Lifetime Deal.

**You need:** the **Admin** or **Manage Billing** right on the team.

## See your current plan

In the sidebar, under **Account**, click **Subscription**. You can also click your picture at the top right and
choose **Subscription**.

The top card tells you where you stand, for example "You are currently subscribing to Pro plan and you are being
charged …". It also shows your X credits and a **See Plan Usage** button.

## Compare the plans

The **Subscription** page lists every plan with its price. Prices depend on the country set for your team on the
**Team** page. Turn on **Yearly** to see yearly prices: a yearly plan gives you 2 months free.

| Plan | Channels | Scheduled posts / month | Team members |
| --- | --- | --- | --- |
| Free | 3 | 10 | Only you |
| Starter | 3 | 150 | Only you |
| Basic | 10 | 500 | Unlimited |
| Pro | Unlimited | Unlimited | Unlimited |
| Agency | Unlimited | Unlimited | Unlimited |

| Plan | Automations | Media | X credits / month |
| --- | --- | --- | --- |
| Free | 1 | 5 | Top-ups only |
| Starter | 3 | Unlimited | 100 |
| Basic | 10 | Unlimited | 200 |
| Pro | Unlimited | Unlimited | 400 |
| Agency | Unlimited | Unlimited | 800 |

| Plan | Brands | Analytics and Social Inbox | White labeling |
| --- | --- | --- | --- |
| Free, Starter, Basic | None | No | No |
| Pro | Up to 3 | Yes | No |
| Agency | Unlimited | Yes | Yes |

| Plan | Faceless videos | Captioned videos | Long to shorts |
| --- | --- | --- | --- |
| Free | 1 | 1 | 1 |
| Starter | 16 | 32 | 32 |
| Basic | 32 | 64 | 64 |
| Pro | 64 | 128 | 128 |
| Agency | 256 | 512 | 512 |

The video numbers are per month. Every paid plan includes unlimited post ideas with AI; the Free plan includes 6.

New teams start on the Free plan with a 7-day trial. When the trial ends, posting and scheduling are disabled until
you subscribe.

What counts toward each limit, and when the monthly numbers reset, is on
[Plan usage and limits](https://dash.robopost.app/docs/account/usage-and-limits.md).

## Subscribe to a plan

1. Open **Subscription**.
2. Optional: turn on **Yearly** to pay for a year at a time.
3. Click **Subscribe Now!** on the plan you want.
4. Pay on Stripe's checkout page. If you have a promotion code, enter it there. See
   [Redeem a code](https://dash.robopost.app/docs/account/redeem-a-code.md).
5. You return to **Subscription** and see "Thank you for subscribing!"

The plan applies to the team you're in. To pay for a different team, switch to it first.

## Change your plan

1. Open **Subscription**.
2. Click **Change Plan** on the plan you want. To move from monthly to yearly billing on the same plan, turn on
   **Yearly** and click **Update to Yearly**.
3. Robopost asks "Do you really want to update your subscription?" Click **Yes**.

### Why can't I downgrade?

A smaller plan must fit what the team uses today. If it doesn't, you see "You cannot downgrade your subscription"
with what to fix: channels to disconnect, scheduled posts already published this period, or team members to
remove. Fix those, or wait for the next period for scheduled posts, and try again.

## Buy a Lifetime Deal

A Lifetime Deal is a one-time payment for a plan you keep with no time limit. Lifetime Deal Starter, Basic, Pro and
Agency include the same limits as the matching plan above, except X: they include no monthly X credits, so you post
to X with purchased credits.

1. Open **Subscription** and scroll to **Lifetime Deals. Pay once and use forever.**
2. Click **Buy** on the deal you want and pay on Stripe's checkout page.
3. The top card now says "You have purchased …, which comes without any restrictions on time."

If the team had a monthly or yearly subscription, Robopost cancels it once the Lifetime Deal is paid.

Already have a Lifetime Deal? The **Subscription** page shows only the bigger deals you can upgrade to.

## Find your invoices and receipts

- **By email:** after each payment, everyone on the team with **Admin** or **Manage Billing** gets
  "We received your payment." with a link to the invoice, and "Your Robopost receipt is available." with a link to
  the receipt. These emails follow your [notification settings](https://dash.robopost.app/docs/account/profile-and-login.md#choose-which-emails-you-get).
- **On the billing page:** open **Subscription** and click **Click here** in "… to see the billing details." Stripe's
  billing page opens with your invoice history.

## Update your card or billing details

Open **Subscription**, click **Click here** in "… to see the billing details.", and update your payment method or
billing information on Stripe's billing page.

## If a payment fails

When a renewal payment fails, the team's billing members get a "Payment failure." email and **Subscription** shows
"Your last subscription payment failed." Posting and scheduling are disabled until the payment goes through.

1. Open **Subscription**.
2. Click **Click here to update your payment method.**
3. Update your card on Stripe's billing page.

Once Stripe collects the payment, the team is active again.

## Cancel your subscription

1. Open **Subscription** and click **Click here** in "… to see the billing details."
2. Cancel the plan on Stripe's billing page.

> **Important:** Cancellation takes effect right away, not at the end of the period you already paid for. The team
> goes back to the Free plan, and since its trial is over, posting and scheduling are disabled until you subscribe
> again.

The team's billing members get a "You unsubscribed to Robopost." email. If you run sub teams, they stop posting too.

## Billing for sub teams and white-label clients

Sub teams have no **Subscription** page. The main team's plan covers them, and their usage counts toward its
allowances. See [Brands and sub teams](https://dash.robopost.app/docs/account/brands-and-sub-teams.md).

## Next

[Plan usage and limits](https://dash.robopost.app/docs/account/usage-and-limits.md): see what you've used this period.